Other Resources

New SectionClick here for quick links for Metro area services, resources, recreation, schools and much more!

Government Websites
District of Columbia Government 
311
Commonwealth of Virginia
1(877) 482-3468
State of Maryland
1(877) 634-6361
Federal Government
1(800) 333-4636

Green Living
AIRE
Arlington Initiative to Reduce Emissions
Green DC (DDOE)
Resource on environmental issues and services in the District of Columbia.
Home Turned Green
Tips for saving money and reducing your carbon footprint.

Home Improvement
Networx
Home Improvement Network

Housing and Renter's Resources
Washington, DC
Department of Consumer and Regulatory Affairs (DCRA)
(202) 442-4400
DCRA issues licenses and permits, conducts inspections, enforces building, housing, and safety codes, regulates land use and development, and provides consumer education and advocacy services. 
                      Residential Inspections (DCRA)
                      (202) 442-9557
Office of the Tenant Advocate (OTA)
(202) 719-6560
The office advocates for, educates, and provides outreach for tenants in DC.
Resident Resource Center, Civic Information
311
Information on DC government, elected officials, the court system, and neighborhoods.
Superior Court of DC: Housing Conditions Calendar
The Housing Conditions Calendar allows tenants to sue landlords for D.C. Housing Code violations on an expedited basis. To initiate a case, a tenant-plaintiff must file a complaint and summons with the Civil Actions Branch Clerk’s Office, Moultrie Courthouse, room 5000.
thisshouldbeillegal.com
A collegiate off-campus housing initiative from the Department of Consumer and Regulatory Affairs (DCRA). 

Maryland
Department of Housing and Community Development, Maryland
1(800) 756-0119
Department of Housing and Community Affairs, Montgomery County, Maryland
(240) 777-3600
                       Landlord Tenant Handbook

Virginia
Arlington County Housing Division
(703) 228-3760
Information for landlords and tenants, relocation, and apartment guide.
Tenant /Landlord Rights & Responsibilities (CPHD), Arlington County
(703) 228-3765
Virginia Fair Housing Office
General Information: (804)367-8500
Information for landlords and tenants regarding the Virginia Fair Housing Law and Regulations. Link to electronic version of law.

Pets
Environmental Health Administration, Animal Disease Prevention Division
(202) 576-6664
DC Health Regulation & Licensing Administration
(202) 535-2323
Use this site to register and license dogs in DC.
Animal Welfare League of Arlington, Virginia
(703) 931-9241
Local animal laws and licensing requirements. 
                  Pet Licensing, Arlington County, Office of the Treasurer
                  (703) 228-4000
Montgomery County, Maryland, Animal Services Division
(240) 773-5960
Local animal laws and licensing requirements.

Publications
Rental Housing: Washington, DC
DC Housing Code Standards & Steps to Report Suspected Housing Violations  (DCRA)
How to Complete a Tenant Petition 
Mold: Tips on Prevention and Control (DCRA)
Tenant Survival Guide  (7th Edition)
Tips for Tenants: Summer Housing Code Protections
What You Should Know About Rent Control in the District of Columbia
Winter Housing Code Protections & Responsibilities

Rental Housing: Virginia
Landlord Tenant Handbook including the Landlord & Tenant Act (VRLTA) 
  Arlington, Virginia
  Application Process
  Application Fees
  Eviction Process
  Landlord Non-Compliance
  Rent Escrow
  Security Deposit
  Vacating an Apartment

Rental Housing: Maryland
Landlords & Tenants: Tips on Avoiding Disputes    PDF Format

Renters Insurance

Many tenants believe that their landlord’s or condominium association’s insurance will cover their losses in an event of an emergency, fire, flooding, or burglary. However, a landlord’s or condominium association’s insurance covers only the building’s structure, including common areas. It will not cover personal property or liability if someone is injured in the living space. Some landlords and associations require tenants to purchase renters insurance before moving in.

Renters insurance, purchased by the tenant, covers damage to or loss of personal property. Additionally, it protects against liability or medical expenses of guests injured in your apartment.

There are two types of coverage: policies that cover actual cash value (ACV) and policies that cover the replacement cost (RCC) of your property.
•ACV provides coverage based on the current market value of your property. This takes into account depreciation and other factors.
•RCC provides coverage based on the amount needed to replace your item with a close replica pays the amount it would cost to replace your lost or damaged property. You only get the money if you replace the item (s).
Premiums are usually higher on replacement cost policies.

There are several types of coverage to choose from and coverage varies from state to state. Coverage typically includes:

Personal Property coverage
•Entertainment equipment.
•Furniture and movable appliances.
•China and glassware.
•Sports equipment.
•Clothing.
•Books.
Most policies only cover theft of rare or valuable items, such as antiques, fine art, jewelry or computers, up to a certain amount. If you own items that are worth more than the coverage limits, you will have to purchase additional insurance to recover the loss.

Natural Hazard coverage varies but most policies protect your property against the following:
•Vandalism
•Water damage from failure of plumbing or appliances
•Hail, windstorm
•Smoke, explosion
•Vehicles or aircraft
For a higher premium, insurance companies will provide additional coverage for hazards not included in the standard policy.

Consider the following when purchasing renter’s insurance:
1. Take Inventory
Inventory your belongings. This will help in determining how much coverage is needed. The inventory should list each item, value, and serial number. It is also a good idea to photograph or videotape each room including opening closets and drawers. Keep the inventory and receipts for high valued items in a fireproof lockbox and/or in a safe place like a safety deposit box.
2. Compare Several Policies
Contact several insurance companies to determine the most affordable premiums and deductibles. Some companies will provide discounts if you already have auto insurance through them. If the apartment has a security system or smoke/carbon monoxide detectors you may qualify for additional discounts.

3. Questions
•Will the policy cover property shared by roommates?
•What are the limits of specific categories of personal possessions?
•What is the price and protection difference between “replacement cost coverage” and “depreciated cost coverage”?

Renters should compare several policies and choose the one that best suits their needs. A reasonable policy basic policy can be obtained for $150-200 per year.

Allstate 1(800)255-7828
GEICO 1(800)841-3005
National Student Services, Inc. (does not offer liability coverage)
1(800)256-6774
Progressive 1(800)776-4737
State Farm Insurance
1(877)734-2265
 

Safety
Georgetown University, Department of Safety (202) 687-4343
SafeRides, Individual Escorts, and Neighborhood Shuttles

Washington, DC
Alert DC Rapid Text Notification (provides notification and updates during a major crisis or emergency)
DC Police Crime Mapping
DC Fire and Emergency Medical Services
Non-Emergency: (202)673-3331; Emergency: 911
Metropolitan Police Department
Non-Emergency: (202)727-9099; Emergency: 911

Arlington, Virginia
Arlington County Fire Department
Non-Emergency: (703)228-3362; Emergency: 911
Arlington County Police Department 
Non-Emergency: (703)558-2222; Emergency: 911
  Crime Reports

Montgomery County, Maryland
Montgomery County Fire and Rescue Service
Non-Emergency: (240)777-2400; Emergency: 911
Montgomery County Department of Police 
Non-Emergency, (301) 279-8000 ; Emergency: 911
  Crime Reports

Other Safety Resources
Fire Safety Checklist
Get Out and Stay Alive: A Program for Campus and Student Fire Safety (FEMA)
National Fire Protection Association

Voter Registration
Washington, DC
(202) 727-2525
Maryland
1(800) 222-8683
Virginia
1(800) 552-9745